Originally Posted by
jetsfan92588
All I'm saying is that they are scrapping "loyalty" as the measure for status, and that it's risky, during difficult times when they may need loyal customers. I understand that you like the changes. I understand the thought process behind the changes. I agree with the fact that it could be good for Delta financially. I don't agree that it's a slam dunk decision, because I don't agree that DMs that don't spend $35k are "not profitable" to Delta.
Ideally, it's always preferable to have a diverse base of paying customers. Some HVCs, some on OPMs, some on their own dime, etc. Diversification reduces the risk of potential economic downturns that may reduce a significant portion of OPM spend. But, today, it appears DAL is in the enviable position of having more $$ chasing available seats, and they should capitalize on it. When you see a chance to make a killing, you always go for it.
As to how this plays out in the long run, no one knows, not even DAL.