Originally Posted by
UserMark
...I am eager to hear from the Hilton lurkers why this is an issue in the first place, and how Hilton plans to make it right with anyone who has been affected.
My apologies for the inconvenience, but it seems like this was an issue at these two properties because American Express detected a fraud concern on their end and they were declined. My best suggestion is to reach out to the Twitter team via email and ask them what the possibilities are by opening a case with each of the hotels. You can reach them at
[email protected].
Best regards,
William