Originally Posted by
jimkwatson
Horrified today to log on to my BAEC account only to find it 135,000 Avios lighter. Looking at recent transactions it shows a debit in the last week of August titled “Qatar Exchange”. Immediately phone BAEC bronze line and ended up talking to a helpful agent. The long and short is I’ve agreed for my account to be locked while their fraud team investigates. I don’t have a Qatar account, nor do I have any Qatar flights booked. Desperately hoping I get my hard earned Avios (money!) back. Apparently the investigation will take up to three weeks. Wondering if anyone else has suffered similar?
Did you also ask this on Reddit? I remember seeing a vaguely similar post there.