Originally Posted by
CarryShow
Have you been using your account for redemption for yourself and your family members only? Are your family members in the same family sharing pool with you? All the locked accounts I've seen in the past days are accounts that were misused by travel agents.
some are and some are not in the pool. and, most of them are not even AE members. I have cumulated quite enough points to book travels for all of us by the end of year.. now I'm really concerned that they are taking away the points