Originally Posted by
jsloan
No, they haven’t.
There are two ways to apply a MileagePlus upgrade award. That’s one of them, which allows you to upgrade and/or waitlist during booking. However, after you have a reservation:
- On the United.com website, select “Manage Trip” for the reservation in question on the My Trips tab to get to the itinerary screen.
- Click the Upgrade Cabin button at the top of the reservation
- It will give you a choice of upgrading with Money, Miles, or (if you have any) PlusPoints. Select Miles.
- It will show you your options, including whether they will clear immediately or if you’d waitlist.
I
always use this path to upgrade — I never try to upgrade during the purchase process. You can absolutely upgrade both the outbound and return trips.
Thank you.
I had to call. I was disconnected for times using AT&T at sea. The agent called me back three times to resolve the issues.
The agent found that I was waitlisted for Premium Plus but not for Polaris Class. He added both of us to the Polaris Class waitlist 30K plus $550.00 in Cash.