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Thread: Finnair seat selection as One World Emerald or Sapphire
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Old Sep 12, 2023 | 6:25 am
  #133  
vulle
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Originally Posted by Yonasl
You are good dad but just fyi, I selected PE seats for 4 of us (LHR-HEL) with just myself as OWE. The whole group was allowed PE seats for free.

Finnair wanted to charge me at first but after chatting with CS they changed something and I was able to select online any “economy” seat (including PE).
I questioned the CS-agent but she was adamant that only the OWE gets a free seat (only AY Plats and Lumos get the seats for free for the whole group). The chat session took almost 30 minutes as she had to ask her manager for clarification several times.

AY's customer "service" really is a gift that keeps on giving...
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