Originally Posted by
Phaenon
The in flight supervisor just said, "sorry we didn't notice it".
Do they even sanitize the seats like they claim?
IFM response is not professional. Yes there are some bad apples out there. The very least you are due for lip service as [MENTION=32644]demue[/MENTION] pointed.
From you experience, it seems their claim is not executed.
Originally Posted by
demue
Sometimes the IFM proactively issues some sort of service recovery voucher, but that is not the intent and a side effect only and I won't make a fuss if I get a simple apology only. Buying something useful for 75$ in Krisshop isn't as easy as it sounds
. YMMV.
Spot on response. They seems to be dispensing vouchers that get you to spend more, rather than doing part of their job description. Maybe Writing off those vouchers are easier than inspecting whole plane cleanliness 😅