Originally Posted by
Adelphos
Agree with all of the posts saying how this is a great hotel.
In terms of Diamond upgrades and treatment... I stay at Hilton for one or two stays a year. Still, I am a "Diamond" that receives a free night certificate and status annually for $450 a year. Can I really get justifiably upset if i am not upgraded to a suite while staying at this property? Those that have issue with Diamond treatment at this property probably should direct their ire to Hilton corporate rather than the property, which usually provides great service to all guests on property.
I would not expect a suite but I also would not expect the small room next to the elevator that Kacee described.
It's a tough tightrope to walk - we want our luxury stays, why shouldn't we be able to use the offers that HILTON GIVES US (or rather, that we earn through our spend with Hilton either through stays or credit card benefits) without being made to feel less because of it.