Hello,

I am looking to book one-way flight from New Delhi to San Francisco using miles transferred from my Citi card. I am interested in having a 1- or 2-days stopover in Istanbul as I always wanted to see the city. When I try to book flights using miles&smiles, it only gives me an option to book one-way or round-trip flights. The one-way flight itinerary has only a 4-hour layover in Istanbul. It doesn't give me an option to pick a later connecting flight from Istanbul to San Francisco.

How do I book a stopover flight itinerary using miles? Award purchase option doesn't even show an option to look for multi-city flights. I tried calling their 1-800 number and I am shocked at how bad they are. They couldn't even comprehend that I was asking for a stopover flight.

Any pointers would be greatly appreciated. Thank you for your time.