Originally Posted by
Marriott Bonvoy Lurker II
Please feel free to contact us if we can be of any assistance.
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
When traveling with my family, I often book 2 rooms for our family of 4. Quite often the points post incorrectly. I get the points for one room but not for the other. The problem then is that I have to wait 10 days to get it rectified since the 'Missing Points' link on the Marriott site won't allow me to submit a claim before that.
Lukers, is there anyway to expedite this or do I have no choice but to wait 10 days? In my experience, once the points post incorrectly, they do not get rectified unless a 'Missing Points' request is made.