Originally Posted by
CanadianMike
Anyone know much about catering logistics or had a similar situation, feel free to chime in.
Flying (upgraded) J on AC 549 EWR - YVR yesterday. Cleared well in advance. 7M8.
Thunderstorms @ EWR so airport essentially shut down for 1.5 hours and grounded all inbound and departures.
Inbound aircraft for my flight AC 548 diverted to YYZ to wait it out, before eventually making to to EWR.
My flight eventually departs at close to midnight almost 6 hours behind schedule.
No meal service offered, only snack basket. SD states that this is because the catering was from YVR and "likely isn't good to serve anymore".
Anyone else had this happen? Given the diversion would the cold chain / refrigeration have been interrupted at some point?
I also wasn't aware they catered some flights from the origin rather than destination (especially with it being a place as large as EWR).
Originally Posted by
yoonland
Many AC domestic and TB flights are double catered. Since the flight is nearly 6 hours behind schedule, there is a very real chance that the catering is no longer good for consumption, and this tends to be the case for many double catered flights when they have major delays
While that is completely accurate, if the flight diverted to YYZ, there was certainly an opportunity to fix that.
AC might not actually have a catering contract at all at EWR.
But I'm aware of a similar-ish issue at SFO (SFO-YYZ was delayed something like 10 hours for a mechanical issue), and they
do have some level of catering contract at SFO. I think overnight turns at SFO are catered from SFO, but everything else is double catered.
So yeah.. I believe it... but I don't know if I'd just "accept it". Though my record for no meal for paid J SE on a PLH route is a $50 eCoupon, so good luck.