Hello,

Just tried to make a booking on BA.com and after I entered my card information I was greeted by the message “your booking has been confirmed but it has not been possible to display your booking reference, please call”.

Nothing has been charged to the card, no emails received and my exec club page complains of “technical difficulties” trying to retrieve bookings.

The obvious thing here is to follow the instructions and call, but I don’t have the strength for that tonight.

presumably the reservation has been made but this hasn’t been ticketed? Any chance it will be in a queue and just sort itself out without me having to hang on a phone for hours? I’d added a car so this was a holidays booking.

many thanks for any advice