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Thread: Waldorf Astoria Bangkok {THA}
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Old Sep 10, 2023 | 11:19 am
  #501  
EG8196
10 Years on Site
 
Join Date: Mar 2011
Location: HKG/YOW
Programs: AMEX Platinum, Marriott Titanium, KF Gold
Posts: 127
Originally Posted by SKT-DK
Granted, room only being ready at 4:30pm is not right. But to complain that as a (lowly) Gold you only got a one level upgrade is simply laughable. If they are available to pay, may mean that they will take money over upgrading others, but in any case, you are not entitled to demand these…
I booked booked through AMEX FHR, Upgrade if available is one of the benefit for FHR. I didn't demand a suite upgrade, I asked for a Park View King Deluxe room, which was available in paid upgrade, but the front desk staff lied to me saying that no Park View Deluxe room available.
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