Wow. You arrived at the airport 107 minutes before scheduled departure and to the check-in counter 60 minutes before and they not only wouldn't let you check bags on the flight you were scheduled for but said your ticket has no value?! That's insane. WestJet doesn't have some kind of flat tire rule? I thought every airline did.

And I'm very confused about what the agent said: there's only one WS flight to JFK today. So what other flight was the agent asking about?

And the fact that it took 45 minutes for bag drop is also insane.