As a Globalist, stayed here for a night using points on our drive from England to Edinburgh. A good stopover. An unusual, "aspirational" property for the Hyatt chain. It's an old country home previously owned by the Duke of Roxburghe. The Duke himself turned it into a manor house hotel decades ago, but in 2019 sold it to a high-end German real estate company specializing in luxury hotels. They decided to call it a "schloss" (which is weird, but whatever), and have poured money into expanding the hotel with a new wing and spa and using the extra land to sell what I believe are something like timeshare units. The real estate firm has partnered with Hyatt, and voila -- we can all use our points to stay here.
As previously noted above, some of staff seems a little green, but that didn't negatively impact our stay. When I was checking in, the receptionist didn't seem to understand my Globalist status, so I mentioned it to her and said I hoped she could assign me a nice room. She then told me that I probably didn't want her to change my room assignment, as it was the "bridal suite" of the hotel! Someone had put us in the Bowmont Suite, which you definitely would want to be upgraded to. Huge, and tastefully furnished in manor house style. Definitely a major score. I'd note that, without status, you'll likely wind up in the new wing which is more like an ordinary 4-star hotel. I saw pictures of the rooms and they look nice and tasteful, but you won't have the charm and uniqueness of staying in the old manor house.
The hotel offers a buffet breakfast, which is complimentary for Globalists. It's very good, with a full array of dishes (including the infamous haggis -- which is tasty enough!) and additional dishes that you can order off a menu. You probably won't be eating lunch.
The brand new spa is enjoyable, and unusual for Scotland. They built this fairly large outdoor heated pool that you can enter from inside the spa building. It operates year round (they cover it at night). There are also a couple of saunas outside along with a hot tub, and a large "relaxation room" is inside with chaise lounges. You can, of course, pay for spa treatments. Without treatments, this will probably entertain you for a few hours. Keep in mind the outdoor facilities close at 7 pm, and the inside facilities around 7:30.
We walked around the extensive and enjoyable property, and saw all the new "cottages" in various states of construction. There are also long walks to the nearby towns, but we did not have time for them. Nor did we ask about prices for the activities. We ran into a woman getting a fly fishing lesson, and saw their clay pigeon shooting range. The activities looked enjoyable, but I assume they are expensive. This would probably give you another day's worth of things to do, but I doubt that few would want to stay here much longer than 3 days. The small local towns are enjoyable (try to stop in Jedburgh), but otherwise there's not a ton of things to do in the area.
Highly recommended to anyone with Hyatt points ( and especially Globalists) driving through the Borders region of southern Scotland. It's an unusual opportunity to stay in an old and atmospheric luxe manor house hotel. If you don't have your own car, though, I suspect reaching the property might be an expensive hassle.