Originally Posted by
poromenos
Anyone has experience on how to solve this? I'm a VS gold but on all KLM booking I'm showing as Silver
I'm getting ping ponged between KLM and VS with no luck whatsoever, both pointing to each other
Anyone that managed to solve it?
I had this a few days ago. KLM online chat said they could see it in their system but my boarding pass said SkyTeam Elite and VS Silver. I flew with KLM last year and it showed correctly as Silver then. I was Gold when this itinerary was booked and my number added.