Originally Posted by
syoung
One small data point for booking TG J reward over the phone.
I saw a J seat from LHR to BKK on UA website. I just called Aeroplan and the agent could not find the seat, not even a Y reward, the flight did not show up on his end at all...
Unless you successfully booked it on UA, I don't think that's useful. TG has been notoriously bad at phantom space, and Aeroplan has publicly stated, many times, that they've put a lot of effort into eliminating that on their end.