Originally Posted by pnirenberg

As a small business owner, I purchase the tickets for employees. When the itinerary changes, sometimes they get a future flight credit.
But when they are no longer with the company the credit stays in their name, but under my Mileage Plus account.
UA claims they cannot transfer the credit back to me, the ticket purchaser.

I'm sure this amounts to millions of dollars in credits no one can use.
Is there anything we can do?