Originally Posted by Bubbles09

I had exactly this same scenario last Christmas / New Year where I was rebooked onto a flight with only a QR code (was initially a BA codeshare with BA flight number on the booking) due to a BA cancellation and rebooking on my LHR-DOH leg that necessitated moving the DOH-DPS leg as I didn't want to rush in DOH with a really tight connection that it generated. It took me a lot of time and exchanges with BAH and then the BAEC but it did get resolved eventually! I think it was BAEC that eventually resolved it for me but you need to get lucky with the agent you end up speaking to.