Originally Posted by
Dark Blue
I am in trouble at the mo.
The details were reported in another thread, but basically one flight to MIA was cancelled on 27th August. I managed to get the information, it was for "operational reasons". We were only informed of this cancellation when I already flew the first leg.
I was supposed to travel on to MIA from LHR, then to LIM on that date. However, BA207 to MIA was cancelled and I was rebooked onto the next day's, so MIA-LIM was changed accordingly. However, the MIA-LIM was never posted to my BAEC account, even though the return LIM-MIA has been posted by now. It turned out that MIA-LIM was rebooked with the AA primary code, so my BAH is not qualified for the double tier points!!
This is ridiculous, also this does not make sense that the MIA-LIM is non-qualifying because of the AA code. Since BAH did not respond to my complaints, I have been speaking to GGL. If the double TPs not given, I will be furious.
I had exactly this same scenario last Christmas / New Year where I was rebooked onto a flight with only a QR code (was initially a BA codeshare with BA flight number on the booking) due to a BA cancellation and rebooking on my LHR-DOH leg that necessitated moving the DOH-DPS leg as I didn't want to rush in DOH with a really tight connection that it generated. It took me a lot of time and exchanges with BAH and then the BAEC but it did get resolved eventually! I think it was BAEC that eventually resolved it for me but you need to get lucky with the agent you end up speaking to.