Originally Posted by
jsloan
I’m really not sure. I suspect they’d be entirely at the mercy of whatever the LH agent feels like doing on the day of travel at JFK. When did this schedule change occur?
Personally, I’d take the one-stop option via BRU even if it does mean having to head out to EWR. Fewer opportunities for things to go awry.
Asked about leaving from EWR and agent was able to "make a one time exception" and book my parents on UA964 EWR-NAP.