And I just realised they haven't even changed the logo to reflect their new branding! The card just showed up yesterday and still has the old sarkari AI logo. As does the website and the mobile app etc!
Originally Posted by
PiperAtGatesofDawn
...shouldn't warrant any extra special treatment and nor does AI make that kind of promise....
O I agree. Nothing's warranted. And maybe I could have worded it better. I didn't mean AI has treated me poorly. Just that the TMC status with AI over the years hasn't made a blind bit of difference to anyone at AI. Not the phone people, not the check-in people, not the cabin crew.
I meant to compare something like a "welcome and thank you for being a loyal customer" bla bla bla. Even on LX and AC long-haul flights, they come up and say something. Not on AI. I'm not complaining, just an observation.