Originally Posted by
AZ26
Why is traveling without insurance nuts if I can get the airline to cover what they owe me? Why would I pay extra for something I can get for free? And yes, I just emailed SAS repeatedly until they finally gave in. All the compensation claims are subcontracted to some outshore service center that will repeatedly say no until you wear them down.
In the real world, travel insurance is more than lost luggage - it covers medical and health, and frankly delayed luggage cover is a side benefit of such policy. I would not want to go anywhere without medical cover!
Threatening to sue people left, right and centre at the outset is usually not a great strategy, but… You got your coffee money back by throwing a tantrum. Congratulations. Now off you go back to your US airlines who will obviously treat you better