FlyerTalk Forums - View Single Post - Upgrading outbound with expiring RUs then changing date of return
Old Sep 4, 2023 | 10:32 pm
  #26  
LyingFlat
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Originally Posted by sbiddle
Just for reference there is now no ability for a CSR to manually clear an upgrade if there is A/R available. This was something they could do historically.
‘From my understanding this is more of a policy change rather than a tech change. Confirming an upgrade requires rebooking the sector in A/R, re-entering the relevant SSRs, and then revalidating the sector(s).
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