FlyerTalk Forums - View Single Post - Pre-paid non refundable rate

Sep 4, 2023 | 9:41 pm

#13

stant

Join Date: Apr 2017

Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!

Posts: 1,485

Quote:

Originally Posted by Gaucho100K

Thanks to everyone for chiming in here. I will call SPG again as I cant seem to get the App to allow me to do this. I would rather do this with SPG than have to call the property as in my experience, the front desk people try very hard to not mess with reservations (unless you are there "live" at the property).... but will of course do that as a last resort.

I will report back after I try again.

Thanks !!

Quote:

Originally Posted by Gaucho100K

Indeed... he is over on the other side now.... LOL

and still just as helpfull as ever....

on topic: surely if you date to the spg days and remember William, you must know you are doing it backwards. the bonvoy agents, even the ambassador ones - they dont have power to make changes like this. they would have to reach out to the property.

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