I’m likely headed towards this situation.
Was running late at ORD tonight and they were full of returns. I ended up parking the car at the very end of one of the return lanes, it wasn’t manned at the time. Some dude got pissed at me but I had already waited around for 2-3 minutes for a lane to open up.
4 hours later, no receipt and the rental shows as active in the app. I called when I was in the terminal, got the standard line of don’t worry. I followed that up with a “no receipt” ticket through their website.
The app wouldn’t let me check it in as it said I wasn’t at the facility… but I was.
How do these usually get resolved? I have no pictures or anything but I assume they have a gps in the car… and someone’s gotta move it out of the return lane. If I don’t see anything tomorrow morning I will call again.