Originally Posted by
Annekr
I’m having a similar problem with choosing seat as a bronze. App not working but when I log in to website I can choose seat for my LAX to LHR flight on 10 Sept as expected except for front row in economy/exit row, which still shows charge of £110. I’ve gone as far as selecting IT but it definitely wants payment before proceeding. I could phone but as I’m in the US just now it will cost me! Any guidance welcome before I go down that route. Thanks.
You can't select exit rows on Long Haul flights without charge. That's a Gold only benefit.