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Thread: Pre-paid non refundable rate - date change?
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Old Sep 3, 2023 | 8:21 pm
  #12  
iknowthings
 
Join Date: Feb 2020
Posts: 498
Originally Posted by Gaucho100K
alas, can the hotel do anything with this (can they manipulate Bonvoy website direct bookings) or should I try again with the SPG customer service…?
Hotels can manipulate all bookings, and will likely be the only one that can help you out with this, based on your conversations with Bonvoy.
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