Originally Posted by
Gaucho100K
My schedule changed and I want to switch dates so I try to do this on the App but can’t… I call Bonvoy and speak to agent…. They say no. I say but the site says changes allowed… turns out changes are “irrelevant” things like number of guests or amenities additions (whatever that means) but not change of dates.
Yeah, that's wrong. "Change" includes date change. When the rate doesn't allow a date change, the terms and conditions will expressly so state.
I'm surprised you can't change reservation date on the app, I'd try the website as well, but agree with above post, about contacting the property.