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Thread: Early checkout on Points and Points & Money stays
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Old Sep 2, 2023 | 6:36 pm
  #9  
jg70124
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Join Date: Dec 2004
Location: MSY
Programs: DL, AA, UA
Posts: 563
Circular finger pointing - no solution
Originally Posted by Hilton Honors Ambassador
This is at the discretion of the hotel. We recommend reaching out to the respective hotels and asking for a reimbursement of points.

Thanks
Need to check out early on a points and money reservation, Hampton S Kingston RI. The property manager said she’s fine with it but she can’t touch my points, only the Honors rep can do it. The Honors reps (I called twice) said only property manager can do it.

I’m out of time so will likely lose the points.

Any ideas?
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