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Thread: Complaints about lack of partner availability on Aeroplan (2022-23)
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Old Aug 31, 2023 | 8:02 am
  #728  
D404
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10 Years on Site
 
Join Date: May 2015
Location: EXT, sometimes LON/SFO/NYC/YQT
Programs: Aeroplan, Marriott Bonvoy
Posts: 1,102
Originally Posted by Nightflyer787
Hi all….first post.
I just spoke to an Aeroplan agent regarding a booking I have next summer to Europe. I asked about partner availability. She said they have a memo that all Lufthansa group airlines are inhibited from online booking. They are able to book these flights over the phone and the fee is waived. She had no ETA for resolving the online issue.
I would have asked how you are even supposed to find the flights you have to phone in to book. Surely they would not want you using e.g. the United site to look.
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