Originally Posted by Skytizen

UPDATE:
SIngapore DEFINITELY failed the customer experience test.... Big Time...

I called SIA to 'book the cook' for my Monday's flight in biz class.. (ticketed through United)

"Sorry, sir. Since your booking was done through the other airline, we are not able to pick the special meal for you. I can see the various options, yes, but cannot "assign" any of the options to you"..... this is what Cust Servive Rep Cindy said....

Anyone that thinks Singapore Air is a cut above the rest (as I "used to"), should rethink.... they joined all the other airlines in the race to the bottom...