Originally Posted by BertieBadger

There are different types of 241 vouchers with different rules and restrictions, it depends on what type of Amex card you have and when you earned it (though most of the older type have probably expired by now, there might be a few still about)

What colour is your Amex - Black or Blue?

When you log into your account on ba.com, there should be a section called "My eVouchers", which lists your 2 vouchers. How are they described there?

For example, it might say "BA American Express Premium Plus Companion Voucher"

Knowing the type of voucher(s) will help people give better advice.