So I was affected by the recent UK air traffic control issue, but it was the second day. I was notified that BA192 was going to be delayed at least 4 hours (but not given reason, tracking the flights path it seemed there was a period with a long delay so I think it may be mechanical issue and not just ATC). Given I had a separate ticket to Europe departing London, I didn’t want to risk any further delays. I opted for a reroute and took the downgrade.
I was reading the downgrade link posted, but wasn’t sure about “reimbursement” for exceptional circumstances…does this mean if the delay was due to ATC I would not be reimbursed for the difference because I voluntarily accepted the downgrade? Also if anyone knows the reason for the delay of BA192 I’d appreciate it so I know whether to file UK261
Appreciate any guidance!