Originally Posted by
willy702
Knowing Frontier they probably have some sort of incentive to the team and managers to not sell tickets.
That's interesting that Spirit actually has lines for it. I used to use Spirit instead of Frontier for these cheap flights. I could go back but it seems inevitable they will be gone. I guess I just gamed the system too well and in reality they don't want Elites. They have accepted their role of gimmicks to get once or twice a year buyers to end up spending as much on packed planes as those flying the others. If you buy a seat and a bag outside of their promo they are no cheaper than the majors and for it you get their atrocious service and endless delays or cancellations.
I'm hanging on to Spirit while I can.... as a Gold Elite (top tier) I actually feel treated better than I do as a 1K at United. With Spirit, book exit row at booking, get a free carry-on and checked, get a free snack and drink on board, AND a phone number that somebody always seems to answer within about 90-120 seconds! That right there is the biggest advantage over Frontier.... someone you can actually call and talk to (they may be offshore but it's a heck of a lot better than waiting hours for web chat).
Report Frontier to the IRS. They would have an interest in this.
Spirit has recommended hours but aside from the smallest stations that may not be continually open, they generally will sell a ticket whenever. They may ask you to wait 15-20 minutes if you go during a time when the line is really long. At some stations, the baggage service office is practically a travel agency... there's a few (like Baltimore) that have sit down desks and guest chairs even!
Breeze only does airport ticket sales on like Tuesdays for an hour or two. And what is silly is it is so clearly a way to have a loophole - all the agent does is have you scan a QR code with your phone which brings up a form you put in your info. Somebody offsite/centrally located actually does the reservation, then has the agent at the airport call you up 10-15 minutes later to swipe your credit card. Allegiant does stick to their hours. There are times (like at my local airport) where they are there after a flight but are told they are not allowed by Allegiant to sell tickets except during their window which is at least twice a week. But, they are always staffed for those time periods with 2-3 agents (I've seen 4 once) doing nothing but selling tickets because it is a time with no flight activity. The ground handler general manager at my local Allegiant station even gave me his cell phone and the direct line to the ticket counter if ever I want to double check the ticketing times or give a heads up that I'm coming to buy a few tickets.
My one experience recently trying to buy a Frontier ticket at the airport... they screwed it up so badly, because the agent clearly had no idea what they were doing, that it was worth it to just cancel and buy online and pay the fee than wait around for the online chat people to do things like 1.) make it the correct flight, 2.) remove an airport assist charge. Then again, maybe that's a strategy....