Originally Posted by
jjbiv
That sounds like a silly made up rule by someone who doesn't want to work or doesn't want their employees to work (although I'm sure the customers trying to check in also appreciate it). Maybe try at your destination? I'm sure Denver is innundated with ticket purchases and I'm surprised Frontier doesn't have a dedicated line for purchases there like Spirit does in their focus cities. It's probably technically legal but sure isn't providing a reasonable level of customer service.
I've heard baggage service will sometimes sell tickets if they arent busy. That might be worth a try.
Knowing Frontier they probably have some sort of incentive to the team and managers to not sell tickets.
That's interesting that Spirit actually has lines for it. I used to use Spirit instead of Frontier for these cheap flights. I could go back but it seems inevitable they will be gone. I guess I just gamed the system too well and in reality they don't want Elites. They have accepted their role of gimmicks to get once or twice a year buyers to end up spending as much on packed planes as those flying the others. If you buy a seat and a bag outside of their promo they are no cheaper than the majors and for it you get their atrocious service and endless delays or cancellations.