Originally Posted by
PUCCI GALORE
Darling - I did - but the sound only came on one side - is there a single jack? I could not see one - but then they stick them in such an awkward place on the 787/777.
I suspect they were not plugged in all the way, I’ve encountered no issue using (Bose with) a single jack plugged in to the IFE. If it happens again push and twist the jack slightly and see if that resolves the issue.