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Old Jan 2, 2005 | 8:25 pm
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ac-ua
All eyes on you!
20 Years on Site
 
Join Date: Jul 2004
Location: Bay Area
Programs: UA 2MM 1k, Bonvoy Plat, Hyatt Globalist
Posts: 159
Damaged Checked Luggage

Hi,

Recently, I fly SQ in Raffles class and after arrival found that the contents of one of my checked luggages were damaged. It looks like from the Contract of carriage that I may be entitied to $9/pound in compensation. I did make the discovery after I got home (not very easy to unseal and seal a box in the airport to check). Do I just go to SQ at the nearest airport to make the claim? Will the fact that I've waited a few days to report (it's New Year's) not help my claim?

Thanks!
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