FlyerTalk Forums - View Single Post - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
Thread: Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
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Old Aug 28, 2023 | 2:05 pm
  #457  
aww3583
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Join Date: Jul 2013
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Originally Posted by loriny1231
Seems like a major issue. My issues is my monthly points from my Amex spend (groceries, gas, etc) did not post. Six phone calls and nothing. Amex blames Hilton. Hilton says they don't have the points. Like they just vanished. Hopefully they can make this right soon.
Chat rep said "No update" today but asked that I escalate my case to a "priority team at Hilton and gave me an email address to forward my comments to.

My missing points are 15+ days overdue.
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