Originally Posted by
TWA884
The agent was wrong.
NEXUS includes all Global Entry benefits.
From the
Official Trusted Traveler Program website:
For additional information, please refer to the following thread:
I believe there's a quirk of the wording that you are missing - they do get global entry benefits
when using a global entry kiosk, however the CBX does not use these and just has a special line that cuts in front of everyone else. Also, it specifically states entry from CA->US.
https://www.cbp.gov/travel/trusted-t...ams/nexus/card
Entering the United States
All NEXUS members can enjoy the benefits of Global Entry at no additional cost through using the Global Entry kiosks/portals for entry at participating airports.
When using the Global Entry kiosks/portals in Canada Preclearance locations you can use your passport, U.S. Lawful Permanent Resident card, or NEXUS card. You cannot use your NEXUS card at Global Entry kiosks/portals outside of Canadian Preclearance locations. At all other ports, you will need to use your passport or U.S. Lawful Permanent Resident card.