Originally Posted by
friedablass
They said you would not get either a 35k or an 85k cert? That's not what other people have said upthread for conversions that were made the opposite way. According to that, the card you hold at your anniversary that's the certificate you will get. There are several posts where members had Brilliant at anniversary and downgraded a few weeks later to the $95 card and still received an 85k cert because they held a Brilliant at anniversary.
There is no way they will get nothing, the rep is clearly wrong. I can see Amex fixing it so you get the 35k, but no way would they give you nothing