Originally Posted by
FrenchInLondon
4/ when enquiring with the CCR staff, staff could not understand why my flight has been suddenly removed from all information screens at around 630pm (which was odd), but were able to confirm the flight was cancelled, and were able to put on the last flight (dep 19:40, arrival on time in JER at 20:45)
This seems to be the only bit that's relevant, so I would put in a 2 sentence claim (and ideally 1 sentence). If approved it would be £520 but let's see what BA says. You don't need to do anything that claim EC261 for the flight number and date.