Originally Posted by
lstromainjr
OK so here is what I DO NOT understand what other people don't get or take into account. It makes sense to me and should be pretty simple common sense. Maybe it is just me that understands because I have over 15 years of Front Desk Operation experience.....SOOOO i've bever worked at a hotel that does NOT have an "early check in fee".....ok so hotel check IN times are usually 3-4pm corresct? Check OUT time is usually 11-Noon right???? That being said of course if you arrive shortly AFTER Check OUT time a hotel will usually happily offer you a room with no fee IF available.
Now what i'm used to all around and is correct, unless you choose a side of the highway MOTEL...YOU are choosing to walkz in at nine or ten thirty in the morning and expect to be whisled away into a room. NO NO NO you are trying to check in BEFORE Check OUT time, so the front desk is still in the proccess of handling customers that still havent left yet and are due to SO yes, check IN times are for real and a fee for anyone wanting to check in before everyone is checked out. In the concept of the hotel. it's like yeah a half day pretty much to do so.....just like if anyone goes past check out time and they try to check out way after that it is AUTOMATICALLY another night ran.
For someone who worked the front desk for 15 years, kind of weird to not understand the concept that hotels are not always at 100% occupancy and there are empty rooms you could check a guest into. Also bizarre that a front desk agent would prefer that everyone checks in at the same time, at 3 or 4pm.
And if we did things your way, then the hotel would automatically comp guests when rooms are not available at the 3 or 4pm stated check-in time without a hassle.