No answers but plenty of questions.
I have one of these issued on June 6 that says expiration date Aug 29 - so many blackout periods that it is almost useless (especailly if going to the NJ Teachers Convention!)
Labor Day: 8/31 - 9/5
Columbus Day: 10/5 - 10/10
NJ Teachers Convention: 11/3 - 11/14 (Markets: NYC/NJ to/from Florida/MYR/LAX/Caribbean/Mexico/MSY/PHX/LAS/MSY)
Thanksgiving: 11/15 - 11/29
Christmas: 12/7 - 12/31
On the website it differentiates between a Future Travel Voucher and a Roundtrip Future Travel Voucher. The Ts+Cs don't say that a FTV can only be used for one-way travel but I presume that to be the case since they make the distinction between FTVs and RT FTVs.
It just seems so disingenuous to receive an email apology for a service failure stating:
We sincerely apologize for what happened on your recent trip. We care about your satisfaction and want to make this right. Please accept our apologies along with this voucher for future travel to any of our destinations.
PLEASE NOTE: Your voucher credit is redeemable for trips booked by the expiration date on any flight available in the system. Please see the additional Terms and Conditions below.*
Only to find it can be used only for the fare, not for any carrier or ancillary fees and that it can only be used on 6 days in December and potentially 4 days in November (August was OK if you weren't on the other side of the world!). It leaves me with the sentiment of why even bother sending these customer service recovery emails
To answer one of the questions above :It can only be used by the Guest it was issued to and is non-transferable
How do I find and redeem my Voucher? · Spirit Support