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Thread: Why can't I check in online?
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Old Aug 25, 2023 | 9:15 pm
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chris63
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Originally Posted by malgudi
It's 23 hrs before the flight departure, the page shows "Your flights are not eligible for online modification. Please contact our call center for more details."

On calling, I'm told the ticket looks good but is under "airport control" and I can only check in there!

Is this because they need to verify the passport? The agent I spoke to didn't know why, just "this happens a lot".

fwiw, all my flights are on Swiss.
Yes, it does happen a lot, some airports are not supporting OLCI or they need to verify your document's, Visa etc
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