FlyerTalk Forums - View Single Post - Question: Unable to change seats because companion is not same status?
Old Aug 23, 2023 | 5:02 pm
  #5  
hboruugche
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Aug 2023
Posts: 3
The original reservation was done with both myself and my wife on the same reservation.
The 'points' part was for the flights
The $ part of the reservation was a combination of "U.S. Tax Recovery Fee" and "Taxes, fees and charges"

I'm going to submit a written request for explanation to Customer Support (with faint hope that I'll get either an answer or resolution) as well as call them again and see if I get the same reasoning
hboruugche is offline