Hilton Honors Ambassador If you can please look into this when you return I would appreciate it. I've spent hours on the phone with Hilton and American Express and with both together on a conference call and still no resolution. I have 17k points that have just disappeared from my Amex Surpass card usage. They always post on the 14th of every month. American Express shows they were transferred to Hilton on August 12. Hilton doesn't show anything. Basically, I'm getting no help from either end. I would appreciate anything you can do. Thank you Hilton Honors Ambassador.