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Old Aug 22, 2023 | 11:15 am
  #23  
RdFltErr
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Join Date: Nov 2008
Programs: UA 1K, Delta Gold, Hilton Diamond, Hyatt Gold, Wyndham Diamond, MGM Gold, IHG Gold
Posts: 284
Birthday off by a day when booking tickets?

While booking a new UA ticket this past Sunday, I noticed on the passenger-selection screen, if I selected my pre-saved UA profile, that my birthday, despite being saved properly in my profile, was showing as a day earlier. I booked anyway, TSA Pre was fine, got through the airport fine, etc. I thought maybe my profile was screwy. Was going to try and address it when I got home.

Then today, out of the blue, another friend of mine (who knows I fly UA all the time) messaged me stating that when booking a flight for him and his significant other, both of their birthdays were showing up wrong on the passenger selection screen during ticket purchase, but were right in their profile.

I am not even sure where to send this but can anyone else confirm this? Seems like the birthdays are all off by one day. We are all Pacific Timezone, I wonder if it's a timezone conversion thing somehow since the birthday shows properly in other screens...

I am assuming this is a display issue but I'd hate to somehow get in trouble at the airport.

Last edited by WineCountryUA; Aug 23, 2023 at 4:17 pm Reason: moved to subject thread
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