Birthday off by a day when booking tickets?
While booking a new UA ticket this past Sunday, I noticed on the passenger-selection screen, if I selected my pre-saved UA profile, that my birthday, despite being saved properly in my profile, was showing as a day earlier. I booked anyway, TSA Pre was fine, got through the airport fine, etc. I thought maybe my profile was screwy. Was going to try and address it when I got home.
Then today, out of the blue, another friend of mine (who knows I fly UA all the time) messaged me stating that when booking a flight for him and his significant other, both of their birthdays were showing up wrong on the passenger selection screen during ticket purchase, but were right in their profile.
I am not even sure where to send this but can anyone else confirm this? Seems like the birthdays are all off by one day. We are all Pacific Timezone, I wonder if it's a timezone conversion thing somehow since the birthday shows properly in other screens...
I am assuming this is a display issue but I'd hate to somehow get in trouble at the airport.
Last edited by WineCountryUA; Aug 23, 2023 at 4:17 pm
Reason: moved to subject thread