Originally Posted by
LowValueCustomer
Hey all - so I have a ticketed partner award itin (ticket number in hand, AA stock, partner operated). In the receipts and refunds page, however, the status is "CTRL" - any idea what that means? Shouldn't it usually be "OK"?
I have the same scenario. The flights on my itinerary that are on AA metal say OK, but everything on BA says CTRL.