FlyerTalk Forums - View Single Post - JW Marriott Masai Mara Lodge, Kenya [Master Thread]
Old Aug 22, 2023 | 1:10 am
  #328  
JanosH
 
Join Date: Sep 2019
Programs: Marriott Titanium, IHG Platinum, Radisson Gold
Posts: 10
Originally Posted by globaltrotter
Can the hotel change the cancellation policy (2 days to 45 days) after it’s been booked?
Happened the same to me. Marriott proposed to reach out to hotel (as they see 2 different cancellation policies in their 2 systems).
Hotel was super helpful and confirmed it's system (ie. automatic) so should not worry, reservation works with the cancellation policy that was confirmed at time of booking.
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